![]() The contact page on the website showed the email address We reached out to the company and will update this article if we receive a response. On top of the $71.97 monthly charge, the terms and conditions also said that it would bill customers for an additional $39.99 for a "Fitness program that is bundled with EZRobot Vacuum." This second monthly charge would begin "after the 45-day trial period is over," the page said. Nowhere on the checkout page did we find any mention of the subscription fees, nor did we see a box to check that would indicate a customer agreed to abide by the terms and conditions.Īccording to the terms and conditions, the purchase of the robot vacuum was "a welcoming gift for joining the best consumer gadgets club on the web" that would provide a "$125 Gift Card to the best consumer gadgets club on the web." (Some websites often refer to these sorts of purported clubs as a "VIP membership" or "savings" offer.) These fees were only described in the fine print on the separate page for terms and conditions. Not mentioned anywhere on the checkout page was the fact that there was a hidden subscription fee that would charge paying customers $71.97 every month until they found a way to cancel. Making a purchase on this website was not going to be anywhere near "$0.00."Īccording to the checkout page, the grand total only for shipping and handling would be $5.99. On (a website that apparently has no homepage) we were presented with a form that asked for our mailing address and a credit card number. We selected the robot vacuum named RoBoKleen Vacuum, a product the website claimed was normally worth $299.99. ![]() The page claimed that we could pick one of the items for free and that all we would need to do is pay shipping and handling. (For whatever reason, the original promise of $500 in a Cash App deposit had changed to a $90 reward.)Īfter clicking through the survey in less than 30 seconds, the website presented pictures of several products, none of which was from recognizable brands. The website claimed that all we needed to do was take a 30-second survey in order to claim a $90 prize. Next, on, we were presented with a survey scam. The route began with a link, then went through and. Upon clicking the "Confirm here" button, we were quickly led through several automatic website redirects. We will contact you using this information." This was not a legitimate email from Cash App. Please complete your contact info to make sure is properly delivered to you. The scam email read, "We're having some trouble to deliver your $500.00 To Your CashApp® Account. However, the email did not come from an address ending with or (A page on the Cash App website says that its correspondence will only come from email addresses with these domain names.) The message claimed that a $500 Cash App deposit was owed to the recipient. The first step of this scam was an email that pretended to be from Cash App. In this article, we'll take you through how falling for this deceptive email scam can eventually lead to charges of hundreds or even thousands of dollars on your credit card. Consumers should be on the lookout for email and text message scams involving Cash App and other mobile payment services like PayPal, Venmo, and Zelle that claim there was "trouble" with sending you a large deposit.
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